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Tariffs -I HAD NO IDEA
I bought an item and was absolutely SHOCKED when I received a 45.00 bill for the tariffs. I refused the order and had it sent back. The seller had no indication this was a thing. Apparently we both found out during my sale and they fixed their web page to update. Today, I received a bill for the Terrif from UPS and I don't even have the product....PLEASE HELP ASAP. I should not be responsible for this. I don't want to pay this. I would be out 45.00 for ABSOLUTELY NOTHING . I refused the sale when it arrive, due to the terrif bill. Im super confused...Now Im supposed to give 45.00 dollars to UPS for nothing...This doesn't even sound right. The vendor did get the item back and refunded my money for the item. I have a bill from customs now. Going forward I know they are a thing now...I sent the vendor a note on this and am waiting for a response...
comics-scifi-collectibles
Mentor10 months ago@wendwarne_7 I am not sure why UPS is trying to collect the tariff for an item that was refused. I don't know how the UPS side of this is handled but I do know that a seller is not required to refund you when you refuse a package. Refusal of the package VOIDS the eBay Money Back Guarantee IF the seller told the truth about the ship from location.
What is the item number of the listing?
You should have seen a blue banner at the top of the listing page AND a message in the shipping section that says you will need to pay import fees.
This is an example of a seller that is posting on eBay.com and shipping from another country>
https://www.ebay.com/itm/376567034302
Tariffs are charged based on the country of manufacture and not the country the item is shipped from unless the manufacture country can not be determined.
wendwarne_7
OP10 months agoWhen I ordered it the vendor didn't know either (about tariffs) and quickly updated their web page after this happened to me. THEY are the ones who told me to refuse it so I would not incur the Tarif. I purchased the item 10 days after it went into effect. In fact, eBay didn't have anything for it at the time either. I have all my conversation screen showed where THE VENDOR TOLD ME TO REFUSE IT. I hope they didn't tell me to refuse so I would screw myself on this...VERY DISTURBING if so. They refunded me for the item which they got back and Im sitting here now with a 45.00 bill.
comics-scifi-collectibles
Mentor10 months ago@wendwarne_7
Here's how to contact eBay general customer service :
eBay agents are working from home so you have to request a call back or live chat.
1. CLICK THIS LINK:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
2. Request a call back
Monday to Sunday 5:00 am to 09:30 pm PST
3. Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/
6am to 6pm PST