A callback is offered to you depending on the availability of advisors, so if they have too many active calls it may not be offered.
I'd recommend you ask your question here! Many times, the volunteers on this board can provide better assistance if it doesn't require direct access to your account!
If you want to contact customer service, you might consider a chat conversation instead, using social media:
You can contact eBay customer service via Facebook or X by sending a private message (don't post publicly on these pages):
lady_madonna
Mentor1 year ago@cindyc0112
You can use the following link to request a call back from an Ebay customer service rep:
https://www.ebay.com/help/eua?id=5275&mkpid
Available 5:00 am to 10:00 pm Pacific Time
cindyc0112
OP1 year agoDidn't help - said that service is currently unavailable. But thank you.
jonathanbrightlight
·1 year agoA callback is offered to you depending on the availability of advisors, so if they have too many active calls it may not be offered.
I'd recommend you ask your question here! Many times, the volunteers on this board can provide better assistance if it doesn't require direct access to your account!
If you want to contact customer service, you might consider a chat conversation instead, using social media:
You can contact eBay customer service via Facebook or X by sending a private message (don't post publicly on these pages):
https://www.facebook.com/eBay
https://x.com/askebay/