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talking to a real person
I have tried at least 10 times to send specific information to EBAY, and all I get back are the same generic emails that are of no help. The last one even had my name wrong. I have a real issue and need to speak to someone directly about it and NOT receive the same blanket email. Does anyone know a phone number of someone to talk to, rather than just an automated text? Thanks.
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eburtonlab
Mentor2 years agoTo contact eBay, use the chat assistant that you reach from the Help & Contact page to request a chat with an agent or a call back.
What options you see may depend on your particular issue and how busy that department is at the moment.
Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.
If nothing else works, try this link:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid