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Talk with a Human?
How can I reach a service agent?
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Locked
Discussions in this board are limited to the original poster and Community Mentors
How can I reach a service agent?
lady_madonna
Mentor2 weeks agoMost questions/issues can be correctly addressed here by the experienced and knowledgeable Ebay Mentors.
Here's how to contact a general customer service agent:
Click this link>
1. https://www.ebay.com/help/contact?type=ContactUs&topicId=4000
2. Select a category that best matches your problem.
3. Answer the chat bots question by stating what you need help with. Be brief, don't go into details.
4.Type AGENT ( you may have repeat steps 3 and 4)
5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability)
Monday to Sunday 5:00 am to 09:30 pm PST
OR Contact customer service on social media using a PRIVATE message>
https://www.instagram.com/ebay/
6-6 Pacific Time M-F