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Question

How do I get a human on the phone at ebay. I need a refund for a duplicate shipping label charge

comics-scifi-collectibles · Answer

@artesun If your sold item has two tracking numbers then you just have the cancel the one that was not used.

You can void/ cancel the label within 28 days of purchasing it from the actions drop down menu next to the label on this page>

https://www.ebay.com/ship/labels/seller-hub

Then the postal service will refund you in about 3-4 weeks on your all transactions page here>

https://www.ebay.com/mes/transactionlist?sh=true

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For future reference this is how to reprint a label

Go to this page and select Download next to the label. You can reprint/ download up to 7 days from the date of purchasing the label.

https://www.ebay.com/ship/labels/seller-hub

Do NOT select Get another label or you are purchasing a new label.