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System issues? 7/22
Hi! Is anyone else hsving trouble adding items to their cart? This just started today; I know they've had other issues (such as not going to PayPal so I could choose Pay in 4), but just wondering if it's me.
4 comments
eburtonlab
Mentor2 years agoI know they've had other issues (such as not going to PayPal so I could choose Pay in 4)
If you mean that when you check out of eBay and select PayPal, you are not able to choose a specific payment method in your PayPal wallet but one is selected for you, in that case go to your eBay Payments page in your eBay account and delete the entry for PayPal that appears there.
https://ppcapp.ebay.com/myppc/wallet/list
The next time you check out on eBay and choose PayPal, you should be sent to your PayPal wallet page and given a chance to pick a specific payment method.
As to the other issue with adding items to your cart, I concur with @comics-scifi-collectibles that using another browser is the easiest way to test when a problem with a feature occurs.
comics-scifi-collectibles
Mentor2 years ago@brennieboo914 I am not seeing any issues on the system status board but the "wheels on the bus" have to fall off before eBay posts site errors here> https://www.ebay.com/sts
I am not seeing reports of issues on the tech board> https://community.ebay.com/t5/Report-eBay-Technical-Issues/bd-p/technicalissues-db
I know that a few buyers mentioned cart issues last week. I haven't seen an uptick in the problem though.
My advice is try another browser or the APP. Or if you are using the APP then try a computer.
brennieboo914
OP2 years agoThanks, but it's happening on my computer as well as the app...sigh.
eburtonlab
Mentor2 years agoThanks, but it's happening on my computer as well as the app...sigh.
That tells you that the problem is not with a particular browser or app.
How many items are currently in your cart?
Is the problem with a particular item or a particular seller? Or with any item you try to add to your cart?