Suspected fraudulent delivery by EVRI

Question

I was expecting a parcel today to be delivered through EVRI. I only received an email showing a picture of the parcel at my doorstep. No knock on the door, but when I went downstairs, I couldn't find it. The neighbourhood is quite secure. I suspect the deliverer stole it. How can such situations be addressed

mr_lincoln · Answer

Hi @shndo8

I see you are located in the UK, here is a convenient link to get to the UK Community, this happens to be the US Community. Home - UK eBay Community

Here we advise Buyers to file a police report for stolen property and pursue an insurance claim with their Home Owners or Renters insurance company.