Suren Oganesyan
Tell me how I can get through to eBay. The seller sold a watch that does not match the description, and it is also not working. I tried all the options
1 comment
Tell me how I can get through to eBay. The seller sold a watch that does not match the description, and it is also not working. I tried all the options
wooden_flower
Mentor1 year ago@bdl_j1
You need to open a return request. The seller’s return policy does not matter when an item is not as described.
Go to your purchase history - select return this item. Under reasons select does not match the description, and follow the prompts.
The seller has 3 business days to send you a return label or a refund. If he doesn't, or says he can not send a label, go to your case and click 'ask us to step in'.