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subtitle
I was charged a subtitle fee of $2 subtitle fee? I do not know where the subtitle is on my listing and how I put it on my listing. I tried Ebay's chat assistant but it was not helpful.
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comics-scifi-collectibles
Mentor1 year ago@jow619 Anytime you see a fee before you submit a listing that fee is due even if the item doesn't sell.
Subtitles are optional listing upgrades. Selling fees
The fee of course should not be charged if you never even added a subtitle.
I scanned through your listings and don't see which item has a subtitle. Do you have the item number?
To avoid being charged the subtitle fee again when the listing automatically relists you need to revise the listing OR end it and start over.
Here's how to contact eBay general customer service about the fee:
eBay agents are working from home so you have to request a call back or live chat.
1. CLICK THIS LINK:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
2. Request a call back
Monday to Sunday 5:00 am to 09:30 pm PST
3. Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/
6am to 6pm PST