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Subject:Â Request for Clarification on Account Restriction and Funds on Hold
Dear eBay Customer Support,
I hope you are well.
I am writing to request clarification regarding the recent restriction placed on my eBay account (username: negussie.taye) and the current hold on my available balance of £459.15.
As indicated in the attached screenshot, I received a message stating:
"Your payouts are currently on hold because your eBay account is restricted. You'll start getting paid again when your account is reinstated."
While I respect eBay's policies and procedures, I would greatly appreciate some additional information on the following points:
-
Funds on Hold:
I understand that account restrictions may result in temporary fund holds. However, I kindly ask if it's possible to review the situation and consider releasing the balance earlier, as waiting 180 days would be quite difficult — especially without a guarantee that the funds will be released at that time. -
Reason for Restriction:
At this time, I have not received a detailed explanation for the restriction. I would be grateful if you could provide specific information regarding why the account was restricted, and whether there is anything I can do to resolve or appeal the issue.
I am more than happy to cooperate fully with any verification or review process required. I value the opportunity to use the eBay platform and would appreciate any guidance on how to move forward.
Thank you for your time and support. I look forward to your response.
Kind regards,
Negussie Taye
eBay Username: negussie.taye
disneyshopper
Mentor1 year agoThis is ebay.com, the USA site. It is not customer support. It is a user forum.
You are located in the UK.
You need to return to your home site: https://www.ebay.co.uk
There is currently a glitch when you search, bringing you over here.
In the future, use the SHOP BY CATEGORY on the left side of the screen, or type in your KEYWORDS and then use the SEARCH on the right side.