Subcategories not working correctly.
I put in some categories and subcategories, such as Clothing - Bandanas. When I click on Bandanas it shows everything in the Clothing category. Does anyone know how to fix this? Thanik you.
8 comments
I put in some categories and subcategories, such as Clothing - Bandanas. When I click on Bandanas it shows everything in the Clothing category. Does anyone know how to fix this? Thanik you.
misfitz
OP1 year agoMy Bandanas sub-category is the only one that I see that is correct. I've tried 3 different browsers and cleared the cache, so I don't know. But if it works for you then I'll just assume for some reason isn't showing right with me. Thanks.
Curt
disneyshopper
Mentor1 year agoI see 3 listings in your Bandanas subcategory, but those items are also in the Clothing category. ebay does allow having one item listed in 2 categories.
misfitz
OP1 year agoThat is the only sub-category I see that is working correctly. All of the other sub-categories shows everything that is in their category.
inceptions
Mentor1 year agoHi @misfitz
I just re-read your posts and took another look. I completely missed that it is subcategories you're specifically having the problem with - not categories, and you're correct - the item are not necessarily in the correct ones.
You may need to go through your items one by one to do your edits. So for example, you have a category called Decor with a subcategory of Frames. Since you only have one subcategory, that's the only one you can pick when listing any decor item. - in other words, you can't pick a category and then pick a subcategory. You can only pick a category>subcategory combination. Either create more Decor subcategory combinations or remove the one for Frames.
misfitz
OP1 year agoThank you.
inceptions
Mentor1 year agoHi @misfitz
After setting up categories and sub-categories, you have to move the items to the correct categories.
You can revise your items one by one or use Bulk Edit in Seller Hub to edit multiple items at a time.
misfitz
OP1 year agoThat is what I did.
inceptions
Mentor1 year ago@misfitz
Great! Looks like it worked. I just clicked through your store categories and saw corresponding items in each one.