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    Subcategories not working correctly.
                     

    I put in some categories and subcategories, such as Clothing - Bandanas.  When I click on Bandanas it shows everything in the Clothing category.  Does anyone know how to fix this?  Thanik you.

    misfitz
    misfitz
    406View listings
    Posted 1 year ago·Last reply 1 year ago
                                           
             
    8 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    misfitz

    misfitz

    OP1 year ago
    406View listings

    My Bandanas sub-category is the only one that I see that is correct.  I've tried 3 different browsers and cleared the cache, so I don't know.  But if it works for you then I'll just assume for some reason isn't showing right with me.  Thanks.

     

    Curt

                                           
    disneyshopper

    disneyshopper

    Mentor1 year ago
    8654View listings

    I see 3 listings in your Bandanas subcategory, but those items are also in the Clothing category.  ebay does allow having one item listed in 2 categories.

                                           
    misfitz

    misfitz

    OP1 year ago
    406View listings

    That is the only sub-category I see that is working correctly.  All of the other sub-categories shows everything that is in their category.

                                           
    inceptions

    inceptions

    Mentor1 year ago
    27596View listings

    Hi @misfitz 

     

    I just re-read your posts and took another look. I completely missed that it is subcategories you're specifically having the problem with - not categories, and you're correct - the item are not necessarily in the correct ones.

     

    You may need to go through your items one by one to do your edits.  So for example, you have a category called Decor with a subcategory of Frames. Since you only have one subcategory, that's the only one you can pick when listing any decor item. - in other words, you can't pick a category and then pick a subcategory. You can only pick a category>subcategory combination. Either create more Decor subcategory combinations or remove the one for Frames.

     

                                           
    misfitz

    misfitz

    OP1 year ago
    406View listings

    Thank you.

                                           
    inceptions

    inceptions

    Mentor1 year ago
    27596View listings

    Hi @misfitz 

     

    After setting up categories and sub-categories, you have to move the items to the correct categories.

     

    You can revise your items one by one or use Bulk Edit in Seller Hub to edit multiple items at a time.

     

                                           
    misfitz

    misfitz

    OP1 year ago
    406View listings

    That is what I did.  

                                           
    inceptions

    inceptions

    Mentor1 year ago
    27596View listings

    @misfitz 

     

    Great! Looks like it worked. I just clicked through your store categories and saw corresponding items in each one.

                                           
                                                                                     
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