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Strange issue regarding a purchase that I can't get help on
I sold a teddy bear and it turns out to be an international buyer. While I have sold a couple of other things, typically it is paid and I send it to the address ebay provides.
This time the item was not paid for and although it says send invoice, then I get a message saying I can't invoice international. So ok, I waited and waited and nothing transpired. So I set up a policy that after 7 days of waiting it would relist.
Today, I received "positive" feedback about the item from the buyer, but it never shipped nor was it ever paid for.
Tried to speak to customer service but can't get past the pesky suggestions they give.'
Any ideas?
Thanks
IH
2 comments
rfmtm
Mentor1 year agoNo, you can not invoice international sales that use the ebay international shipping (EIS) program as ebay send the invoice to include the international part of the shipping.
If ebay didn't make sure you cancel the transaction for non-payment.
Why you receive positive feedback was probably just an error on the buyer's end. Nothing you can do about that.
superbidderkid
OP1 year agoOk thank you.