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strange e-mail from Ebay International shipping
Buyer purchased 4 items, very thin stickers. All were sent in the same envelope, as always. I got this e-mail and replied for an explanation, but got no response. Can anyone make sense of this?
We’re reaching out regarding the item Decals Warhammer 40K Space Marines Crimson Fists Transfers, sold to buyer jabr-305102, which was shipped through eBay International Shipping. We have identified that the EVTN ENJQ4HX has been used multiple times. This can create issues for your buyers — such as unexpected customs fees. To avoid these problems in the future, please ensure that each eBay International Shipping order is sent to our hub in a single package. This requirement is outlined in our Terms and conditions. While no action is required for this order, please note that continued non-compliance could lead to restrictions on your ability to use the program. To help prevent issues going forward, we recommend:
- Double-check your listings for accurate weights and dimensions.
- Making sure these reflect the item shipped in one package.
- Avoiding splitting orders to ship oversized items through the program.
dreadnought-games
OP6 months agoand it's also not possible to predict the "items in one package combined weight" as depending on the items purchased, individual package weight is added to each listing, but will be less if several items are combined....
dreadnought-games
OP6 months agoNote. Ebay doesn't allow less than 1oz weight or less than 1 inch thickness.....