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Stopping a return as they say it’s defective and don’t want to pay shipping to return it
This has happened so many times that eBay protects the buyer so much the seller gets the short end many times. Great job protecting the buyer but let’s realize the seller gets the short end many times too. Buyers want to return because of remorse or they are drop shippers and there buyer went south. Whatever may be it falls under eBay’s buyer protection policy even though I don’t take returns. So what happens is they there is no way to get a hold of eBay, the three days come up and eBay falls in the buyers side because they say it’s broke. If it’s remorse or the buyers problem it’s them paying shipping back. If the sellers fault then the seller pays shipping back. So the seller pays shipping back on a heavy item. It was a brand new sealed item and now opened up and repacked horribly and item usually works fine! Couple times they say didn’t work and they never even opened the box! Most time they do open box and you can’t sell as factory sealed or new so you loose money relisting at much lower price point. So much money and time is lost thru these processes it kills everything about why you even want to sell on this site anymore. Got case going right now and same thing going on where they say change counter isn’t working. So ebay says show pic of how it’s defective or misdescribed. They send pic of the digital screen of the counter and everything was added up fine. I email back that it’s adding fine and they said no this is just a stock pic off of YouTube. eBay requested a pic so this is what I sent. I said no you need proof. No response since but case comes up tomorrow and I know eBay will give it to them and I’m frustrated. If the item doesn’t work totally understandable but some of this is taking away so much from my profits, time and my soul! Help!
