Stolen items -- purchased more than 90 days ago
Ebay customer support is incredibly difficult to contact. How do I do this for an item I purchased more than 90 days ago? I keep trying to report the item as stolen. But the submission won't go through, I've been trying for a week. The AI agent will not connect me with a real agent without selecting an item and the item does not show up as it's more than 90 days old. Any ideas? Thanks!
2 comments
comics-scifi-collectibles
Mentor5 months ago@nate0010 It is not possible for a seller to refund you after 90 days, even if they wanted to. They may not be the person that stole the items either, they could have bought them at a storage locker auction.
All you can do now is try to file a chargeback dispute with your payment method.
An eBay agent can't make the seller refund you either since it's more than 30 days past the delivery date.
nate0010
OP5 months agoThank you very much for clarifying this! I'll file a chargeback with my credit card company. I really appreciate your time.