Starting A new store

Question

hi I canâ€™t find the answer anywhere else

I decided to start a store at five dollars a month not realizing that I would be charged for the whole year at once, I just didnâ€™t have the $60 right nowâ€¦ So I closed it within hours

now I canâ€™t figure out if eBay is going to charge me the $60 anyway, and then penalize me for stopping the store early? When I signed up for the store I saw no information that I would be charged a $60 upfront I thought I would just be charge five dollars a month for the year

so my question is, if they are going to charge me $60 anyway and then penalize me for stopping the store early, I might as well keep the store going

can anyone tell me is eBay still going to charge me the $60 even though I canceled the store subscription within hours of signing up for it?

comics-scifi-collectibles · Answer

@auntykkstreasures . If you signed up for an annual contract then there are early termination fees. However even the annual contract store is billed monthly so I am not sure what the extra charge is for if you saw it before you canceled. You need to contact customer service and ask about a courtesy refund. Here's how to contact eBay general customer service. 1. CLICK THIS LINK: https://www.ebay.com/help/contact?type=ContactUs&topicId=4000 2. Select a category that best matches your problem. Selling 3. Answer the chat bots question by stating what you need help with. Type payout ( this is the most likely keyword to get you an agent) 4.Type AGENT ( you may have repeat steps 3 and 4) 5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability) Monday to Sunday 5:00 am to 09:30 pm PST 3. Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding. https://x.com/askebay https://www.facebook.com/ebay https://www.instagram.com/ebayforsellers/ 6am to 6pm PST