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Started a return before receiving the product
I started my return before package arrived, but now the item is lost in the mail how do I get my money back if I cancel my return I can’t get my money back any help would be appreciated
1 comment
wooden_flower
Mentor2 years ago@micthr3270
You will need to ask customer service to convert your return into a not received claim.
The easiest way to do this is to post a private message on social media. www.facebook.com/ebay www.twitter.com/ebay
To speak to customer service, use the link this page “have us call you†- https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
If you don't see 'have us call you', click chat. Then type contact an agent.