start appeal of unpaid cancellation recorded on eBay account and want to appeal it, I paid for item
I paid for items and now E bay is saying that I have two items unpaid and restricted account How do I appeal? it is unclear
4 comments
I paid for items and now E bay is saying that I have two items unpaid and restricted account How do I appeal? it is unclear
house*of*paws
Mentor2 years agoHi @collector9970
Did you check your My eBay to see which items eBay says weren’t paid for?
It’s possible that you may have accumulated unpaid items strikes without being aware of them … like if a seller accepted an offer you made, and you didn’t see the notification.
woodland_gnome
·2 years agohttps://www.ebay.com/help/buying/resolving-issues-sellers/appealing-unpaid-cancellation-record?id=4357 You will need to provide documentation of payment.
disneyshopper
Mentor2 years agoTo contact Ebay Customer Service, use this link and click on "Have us call you" or "Chat with us":
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
Customer Service is open 5:00am to 9:30pm Pacific time.
collector9970
OP2 years agothank you so much