Speaking to an eBay Representative via Phone

Question

Greetings. While I have been able to call and speak with an eBay representative earlier this week regarding an issue, I find that I am no longer given this option but only that I can 'send us an email.' Is anyone else seeing this as it would be better to speak to someone about some issues than to send an email? I have found over the years that speaking with an eBay representative has a better likelihood of resolving an issue than chatting or sending an email. Perhaps this is only a tempory techn...

comics-scifi-collectibles · Answer

@amber_resin_fossils Contact options do vary depending on topic and call volume.

I recommend asking your question here first then if we can't help you I can give you the best contact method depending on your problem. We are experienced buyers and sellers and know eBay's policies and procedures.

Or if you prefer>>
Here's how to contact eBay general customer service:

eBay agents are working from home so you have to request a call back or live chat.

1. CLICK THIS LINK:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

2. Request a call back

Monday to Sunday 5:00 am to 09:30 pm PST

3. Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.

https://x.com/askebay

https://www.facebook.com/ebay

https://www.instagram.com/ebayforsellers/

6am to 6pm PST