Does anyone know the hours eBay agents are available to speak to on the phone? I tried through the assistant today and can only send an email.

What options you see may depend on your particular issue and how busy that department is at the moment. Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option. If nothing else works, try this link: https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

Speaking to an eBay agent on the phone. | Ask a Mentor

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Speaking to an eBay agent on the phone. | Ask a Mentor | eBay Community