speak to an ebay real person

Question

I was folowing directions for help on the webpage to speak to a real live person. however when I did get a call back, the fake assistant could not understand my question and directed me back to start the process all over again. how can I speak with an agent?

lady_madonna · Answer

@makue_6812 You can use the following link to request a call back from a CS rep or to chat online with an agent: https://www.ebay.com/help/eua?id=5275&mkpid Available 5:00 am to 09:30 pm Pacific Time.

comics-scifi-collectibles · Answer

@makue_6812 I recommend asking your question here first. We might be able to answer it OR at least point you in the right direction for the best contact method. Social Media is a good option for most issues too then there's no language barrier and the agents are a little more experienced.

If you ask us your question we'd be happy to help you. We are experienced eBay Mentors who know eBay's policies and procedures.

Or if you prefer>>
Here's how to contact eBay customer service:

eBay agents are working from home so you have to request a call back or live chat.

1. CLICK THIS LINK:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid ( this is general CS and not topic specific)

2. Request a call back

3. Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.

https://twitter.com/askebay
https://www.facebook.com/eBay/