someone is using my email address

Question

Someone is using my work email address and created an eBay account. I tried to log in and it sends text verification to an unknown number. How can I get this fraudulant account deleted?

eastlaneave · Answer

@kingstonwheels

Please call 866 961 9253

it is a dedicated line for customers who may have experienced fraud on their account

If this number does not work, you can have eBay call you, here

Start here https://www.ebay.com/help/account/protecting-account/get-help-hacked-account?id=4196&from=ContactUs

Scroll to the Bottom of the page

1) Click "Contact Us" or the ? then:

In the CHAT WINDOW

2) Type "I need help"

3) Click "Fraud" (or your topic)

4) Type "Agent" in the chat window

5) You may need to click "Something Else" or "More Options" or type "Agent" a few more times

6) Click “Have Us Call You” (or "Chat with an Agent")

-- If you use a call filter on your phone, turn it off temporarily, or it might block the incoming call.

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-- Here is a help page where you can learn more: https://www.ebay.com/help/account/protecting-account/get-help-hacked-account?id=4196

and

https://www.ebay.com/help/account/contact-ebay/contact-ebay?id=4379