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sold watch was received damaged
my watch was really damaged in shipping
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Locked
Discussions in this board are limited to the original poster and Community Mentors
my watch was really damaged in shipping
comics-scifi-collectibles
Mentor7 months ago@jman-1467. I believe that you are the SELLER.
Ask the buyer for photos of the watch,the packing material, and the box. Ask them to hold on to all items until your insurance claim is settled.
The buyer doesn't wait for an insurance payout if any. You need to refund the buyer in full for the item price and shipping.
You file the insurance claim on the USPS site. They will not pay a claim though if the packing was not adequate to protect the watch.
lady_madonna
Mentor7 months agoEDITED because I did not realize you are the seller, not the buyer.
Do as the other posted suggested.