Sold Tickets and need to send electronically

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Sold tickets - how do I confirm they've been paid for and then send electronically within eBay so buyer can't claim he never received them?

jmreim11

161 View listings

Posted 1 year ago·Last reply 1 year ago

8 comments

dryophelia

Mentor1 year ago

already ready already9 View listings

@jmreim11

Upon further investigation, I see there are 5 tickets.
The listing, according to the title, is for 5 tickets. The selling price is $200.
That is $40 per ticket. There is no legal way for you to get any more money from this buyer, no matter what the description suggests.

I donâ€™t know how to fix this mess.

comics-scifi-collectibles

Mentor1 year ago

1932 View listings

@dryophelia wrote:
@jmreim11

Upon further investigation, I see there are 5 tickets.
The listing, according to the title, is for 5 tickets. The selling price is $200.
That is $40 per ticket. There is no legal way for you to get any more money from this buyer, no matter what the description suggests.

I donâ€™t know how to fix this mess.

It was a Buy It Now listing for a Quantity of 5 at $200 each so they did get that part right. ðŸ™‚

The sold listing in search just shows one sold but if you look at the listing it says quantity of 5 @200 each or Best Offer.

dryophelia

Mentor1 year ago

already ready already9 View listings

@jmreim11

The listing says local pickup. When the buyer meets you, they will have a QR code to present to you that will verify the buyer got their item.

jmreim11

OP1 year ago

161 View listings

it says local pickup but that was an error on my part when I listed the tickets. Now I don;t see anything related to delivering the tickets electronically. Any suggestions?

comics-scifi-collectibles

Mentor1 year ago

1932 View listings

@jmreim11 wrote:
it says local pickup but that was an error on my part when I listed the tickets. Now I don;t see anything related to delivering the tickets electronically. Any suggestions?

My advice is to cancel the sale as problem with buyers address, refund, relist correctly and MAIL a copy of the tickets so you have tracking proof of delivery. You could mail the copy in addition to sending them electronically that way there will be tracking to prove delivery.

Per eBay Policy you are not supposed to sell tickets that you don't have in your possession>

I agree not to sell, trade, produce, or advertise tickets that I do not have in my possession

https://www.ebay.com/help/policies/prohibited-restricted-items/event-tickets-policy?id=4309&st=3&pos=2&query=Event%20tickets%20policy&intent=ticket%20sales&lucenceai=lucenceai&docId=HELP1158

dryophelia

Mentor1 year ago

already ready already9 View listings

just going to skootch in hereâ€¦

The event is this evening.

comics-scifi-collectibles

Mentor1 year ago

1932 View listings

@dryophelia wrote:
just going to skootch in hereâ€¦

The event is this evening.

That's why I suggested refund, relist, WITH shipping> You could mail the copy in addition to sending them electronically that way there will be tracking to prove delivery.

The buyer will not be able to file a not received refund request until at least one day after the last estimated SHIPPING date on the NEW listing. Be sure to get a signature on delivery as it's required since the sale total over $750

@jmreim11

jmreim11

OP1 year ago

161 View listings

thx for the help. Solved the issue and all done