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Sold item problem
Someone bought a book I already sold because eBay automatically listed the same book again. I don't know what to do.
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Locked
Discussions in this board are limited to the original poster and Community Mentors
Someone bought a book I already sold because eBay automatically listed the same book again. I don't know what to do.
disneyshopper
Mentor6 months agoI don't see any sold items under this user ID. If you are unable to obtain another copy of that book, you will have to file a cancellation and refund the buyer for Out of Stock. If you are sure you didn't relist that book, you can try contacting ebay customer service to see if they can help you remove that defect for being out of stock.
Here's how to contact eBay general customer service:
1. CLICK THIS LINK:
https://www.ebay.com/help/contact?type=ContactUs&topicId=4000
2. Select a category that best matches your problem.
3. Answer the chat bots question by stating what you need help with.
4.Type AGENT ( you may have repeat steps 3 and 4)
5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability)
Monday to Sunday 5:00 am to 09:30 pm PST
Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/
6am to 6pm PST