LockedDiscussions in this board are limited to the original poster and Community MentorsBuying & SellingChevronRightIconAsk a MentorChevronRightIconSold item cancel Need help canceling de_1090120View listingsPosted 4 months ago·Last reply 4 months ago 1 commentComment NewesteastlaneaveMentor4 months ago~Community Mentor~4701View listings@de_109012 You cancel the transaction on eBay, and that will refund the buyer.If you are canceling because the buyer asked you to cancel, chose 'Buyer Asked to Cancel'If you are canceling because you lost or broke the items or don't want t sell anymore, chose 'Out of Stock' To cancel the sale Websitehttps://www.ebay.com/mys/soldTo the right you should be able to select Cancel Sale from the drop down list.Chose the reason AppSelling Icon at the bottom> Orders> Click on the order title to reach Order Details>At the bottom blue drop down list, select Cancel Order and follow the steps. -- Here is a help page where you can learn morehttps://www.ebay.com/help/selling/getting-paid/sellers-can-cancel-order?id=4136
eastlaneave
Mentor4 months ago@de_109012
You cancel the transaction on eBay, and that will refund the buyer.
If you are canceling because the buyer asked you to cancel, chose 'Buyer Asked to Cancel'
If you are canceling because you lost or broke the items or don't want t sell anymore, chose 'Out of Stock'
To cancel the sale
Website
https://www.ebay.com/mys/sold
To the right you should be able to select Cancel Sale from the drop down list.
Chose the reason
App
Selling Icon at the bottom
> Orders
> Click on the order title to reach Order Details
>At the bottom blue drop down list, select Cancel Order and follow the steps.
-- Here is a help page where you can learn more
https://www.ebay.com/help/selling/getting-paid/sellers-can-cancel-order?id=4136