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Sold and item, Shipped it, but USPS misrouting it
Sold and item, Shipped it, but USPS misrouting it. Tracking shows it being sent and rerouted between same to states. I confirmed the address with the buyer. Does eBay have tools or contacts to help the USPS get this addressed? I can't seem to get to an eBay support contact as the AI chat doesn't understand the issue. Any suggestions?
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jonathanbrightlight
·1 year agoYou need to deal directly with the USPS, not with eBay, for this type of issue. I would recommend filing a Service Request with the USPS. You'll need the tracking number, the buyer's address, and your address, for the form, which is located here: https://emailus.usps.com/s/package-inquiry