So EBAY censors accurate reviews from transactions that go bad... if the seller agrees to refund.

Question

Ebay perpetuates frauds, poor service, or inconvenient reality from being made public if sellers refund $? How about the case where a buyer suffers real loss due to bad conduct of seller? HOW DO YOU JUSTIFY CENSORSHIP OF FACTUAL EVENTS? So sellers can dodge any impact of their conduct so long as they perform minimal customer relations, regardless of the outcome for the buyer? How do you justify censorship? Sellers should be made to own up to the fruits of their failures.. NOT HAVE THEM SCRUBBED!...

lady_madonna · Answer

There are certain instances where Ebay can remove feedback if it violates their feedback policy.

According to Ebay:

We remove all feedback that contains any:

Content promoting hatred, violence or discrimination
Profane, obscene, adult, illegal, or explicit content
Opinions on any political, religious, or social issues
Any implied or explicit threats or intimidation
Personally identifiable information
Links, URLs, or other content encouraging sales outside of eBay
Infringement of third-party rights
Meaningless content or images that aren’t of the item purchased
Comments intended for a different item or seller
Negative comments with positive ratings, or positive comments with negative ratings
Personal attacks that could harm the reputation of the seller or their business and could not reasonably be viewed as constructive criticism

https://www.ebay.com/help/policies/feedback-policies/feedback-policies?id=4208#section3

coresong · Answer

I can see some class action work for an creative and hungry mass of law firms.....