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Sneakers not showing up under purchases
I bought sneakers size 6.5. Showed up size 8. Have in email all info, but won’t show up in eBay to return?
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Discussions in this board are limited to the original poster and Community Mentors
I bought sneakers size 6.5. Showed up size 8. Have in email all info, but won’t show up in eBay to return?
inceptions
Mentor8 months agoHi @beer_79
If you don't see the order in your Purchase History, it sounds as if you checked out as a guest.
Log out, then go to this link to get help with a guest order:
https://www.ebay.com/help/buying/returns-refunds/returning-item/returning-items-bought-guest?id=4065&st=3&pos=1&query=Get%20help%20if%20you%20bought%20as%20a%20guest&intent=guest%20purchase&context=9056_SELLER&lucenceai=lucenceai&docId=HELP1151