slow shipping
has anyone had problems with a seller not delivering a purchased item promptly. I have never until recently and the seller not communicating with a shipping date.
1 comment
has anyone had problems with a seller not delivering a purchased item promptly. I have never until recently and the seller not communicating with a shipping date.
mr_lincoln
Mentor5 months agoHi @cmhunter3
Yes that happens.
Really sorry that happened ... the date you want to keep an eye on is the original estimated delivery date. One day past that is when you can process a claim.
You are protected by the eBay Money Back Guarantee for 30 days from the latest estimated delivery date: eBay Money Back Guarantee policy
You can file a claim via the item in your Purchase History that you did not receive your item one day past the original estimated delivery date and up to 30 days after that. Follow the steps in the claim and they will lead to an eventual refund.
You can report a Seller here: Report an issue with a seller | eBay