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Sin respuesta de Ebay
Summary: fortunshop shared their experience of accepting a return on eBay without any support from the platform. They sold two circuit breakers, and the buyer reported one as defective. Even after offering to send a replacement at no cost, the buyer did not respond. With the resolution deadline approaching, eBay only allows a full refund option, leaving fortunshop concerned about potential negative feedback despite their efforts to resolve the issue.
1 comment
ten_o_nine
Mentor2 weeks agoYou must accept the return before tomorrow's deadline to protect your seller metrics and avoid severe account penalties. If you let the deadline pass without acting, eBay will step in, force a full refund from your funds, let the buyer keep both circuit breakers, and hit your account with a damaging "Case Closed Without Seller Resolution" defect.