sign in account

Question

Hi there, I want to know every time I sign into my account, but it sends to my email address that say is it me or not need to change the password, but it is me I'm sign into my account.

eburtonlab · Answer

Often that means you have your browser set to clear your cookies each time you close it.

eBay has been sending such messages for each sign-in from an unrecognized browser. Unrecognized just means that the browser has no cookies from a previous sign-in to that account, or the IP address does not correspond to a previous sign-in.

If you are routinely erasing your browser cookies, or changing your network address, you can expect to receive such messages when you sign in again.

Do the browser, location and time correspond to your own sign-in activity? If so, you can ignore the message.

Keep in mind that the location may not be precise; it may correspond to the location of the network rather than your actual location. Browser information may not always be available.

If you do not recognize the location, time or browser, and you suspect that someone else may have gained access to your account, you may want to change your eBay password.