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Short shipped charged for full order . Wasnt to cancel what you did not ship and want a credit on my
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woodland_gnome
·3 years agoNeither your seller nor eBay is here. We are volunteers who can answer questions and give advice. "We" didn't do any of the things you are accusing "us" of doing or not doing.
You need to contact your seller. There is a link to do so in your My eBay: Purchase History entry for that order. If you don't get what you want (sounds like partial refund for the part of the order that was not included in the box) then, within 30 days of the EARLIER of the estimated delivery date you were given when you paid or the actual delivery date of what you got, go back to Purchase History and select that you want to return the item and choose that what you received was not what was described in the listing. Then after 3 days if you don't receive a satisfactory refund or a return shipping label (seller pays the cost) go back again and find the link to "Ask eBay to step in" to get a full refund (you have to return what you got only if the seller pays for a return label).
windyonly5
OP3 years agoIssue credit on my charge card I do not want the second part of this order 01-10165-78226.
I ordered 50' Barbed Wire was charged 50' only received 25' please issue a credit on my charge card. I do not want the other 25' of Barbed wire. I hate your site when someone asks to speak to a customer service e representative there should be no more questions asked of me from auto
system, and then they hang up on you. It was on the phone for over 2 hours trying to speak to someone and your system kept hanging up on me. Another thing they wanted to send me a text message, I do not have text messages because I am financially challenged and pay a small bill, so I'm not entitled to have text messages. Unfortunately your system has no way of understanding my situation
You really need to fix your system so people like me do not get frustrated after spending 2 hours of trying to talk to someone which could never happen on you system. Are there any real people working there?
windyonly5
OP3 years agoBy the way your site lies there is no phone number at the bottom of any of your sites to speak with an agent.