Shipping to Puerto Rico issue

Question

Iâ€™m not sure if my issue with generating a label for eBay standard envelope is that it is to be shipped to Puerto Rico or not it is the first time sending an item there. When I attempt to generate a label I get a warning that something went wrong but not much more information. Iâ€™ve tried the eBay chat but that wasnâ€™t much help. Has anyone run into this problem and been able to resolve it?

comics-scifi-collectibles · Answer

@microb-6538 You can not use eBay Standard Envelope to ship to any of the protectorates. Only the 50 states and DC.

You'll have to let your buyer know that you can't ship with tracking but will be mailing it first class. Buy the postage at the post office in case you have a non machinable surcharge.

OR your other option is to ship using Ground Advantage with tracking which will cost more.