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    shipping to authenticate location
                     

    I bought a some item that need to authenticate, however, the seller said they are still waiting to receive the location from eBay where they can authenticate the item. Since they haven’t received this information yet, they haven’t been able to ship it. how can I clear this issue? thanks

     

    mattno2004
    mattno2004
    1314View listings
    Posted 1 year ago·Last reply 1 year ago
                                           
             
    1 comment

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    comics-scifi-collectibles

    comics-scifi-collectibles

    Mentor1 year ago
    1932View listings

    @mattno2004  The seller is confused.  Once you pay for the item they just need to go their awaiting shipments section and select get shipping label from next to the item.  

     

    You can share this link to customer service with the seller if they need more help.  

     

    eBay Customer Service>  

    1. CLICK THIS LINK:
    https://www.ebay.com/help/eua?id=5275


    2. Request a call back

                                           
                                                                                     
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