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Shipping to a different address
I sold an item and they just paid but requested that it be sent to a different address
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Locked
Discussions in this board are limited to the original poster and Community Mentors
I sold an item and they just paid but requested that it be sent to a different address
lady_madonna
Mentor3 years ago@bubbies_biz
You are required to ship to the address that was provided with the notification of payment.
If you have verified that it is your actual buyer that made the request, you can suggest to them to request a cancellation of their order and they can repurchase the item using the correct shipping address when on the checkout page processing their payment.