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Shipping sold items to an International Freight forwarder in the US
Hello eBay Community,
I have a sold item and the buyer appears to be located in Malaysia, when I reviewed the ship to address it's an address in Portland, OR. I googled the address and it appears to be a freight forwarder. if I ship to this address, am I protected as a seller if the item disappears? I have seen some post of people claiming both sides of this issue.
2 comments
mudshark61369
Mentor8 months ago@klezzell ,
What myangel..., wrote is correct. However, that will not stop a buyer from filing an not as described dispute if the item arrives damaged. However there are protections that protect you from damage liabilities when a freight forwarder is used.
You can verify the previous answer by doing a Google search for:
" Can a buyer file an ebay item not as described dispute if they used a freight forwarder to have it shipped to their country "
The A.I. article explains what the protections are.
myangelandmyprincess
Mentor8 months agoYou're only responsible to get it to the domestic address. If it gets lost when they forward it you aren't responsible.