Shipping several items of ONE (1) sale listing that needs to be shipped in two (2) separate boxes

Locked

Discussions in this board are limited to the original poster and Community Mentors

Dear eBay seller,

How do I get the eBay automated system to show that the several different items that are part of one (1) sale, need to be packaged in two (2) separate boxes? Otherwise, only one box would excessively large.

By the same token, how do I get the system to show the shipping costs for two separate boxes?

Thank you for your time and effort.

R.-

traderstratus

48 View listings

Posted 2 years ago·Last reply 2 years ago

5 comments

inceptions

Mentor2 years ago

27552 View listings

Click Purchase shipping label for the order transaction, adjust the weight and package size for the first carton, and complete the purchase. Repeat for the second carton.

Be sure to affix the correct label to each carton.

traderstratus

OP2 years ago

48 View listings

Dear Inceptions,

Thank you for taking the time to respond. Your message answers how to get the labels after you have sold the items, but not how to set up the details of shipping two cartons in the process of listing the items

My question is:

How do I set up the listing of the ensemble of items I'm selling, which need to be shipped in 2 (two) cartons. Normally when you are setting up a listing, you are presented with a box to enter the dimension and the weight of only one carton. I have not found a way to enter the weight and dimensions of 2, or more cartons.

Could you point out how I can achieve this in my listing? So the buyer knows that the items will ship in two cartons, and the shipping cost for each carton (which are different in size and weight)

Thank you in advance for your time and effort. I truly appreciate it.

Regards,

inceptions

Mentor2 years ago

27552 View listings

@traderstratus

There is no perfect answer to that question.

You can't list multiple carton weights/dimensions in a listing for one item (set, lot). So you enter the weight and package size that will get you closest to receiving the cost to send both packages individually. (The buyer only needs to know the total shipping cost on the listing. You can mention in the description that the items will ship in two cartons if you want.)

I try at all costs to avoid this situation, but these are the steps I used:

Weigh and measure each carton.
Look up the cost for each package to both zones 1 and 8 on this price list: https://pe.usps.com/text/DMM300/Notice123.htm#_c451
Add the two costs together for each zone.
Scan down the chart to find the closest weight that corresponds to the combined cost. Depending on where your buyer lives, you may be undercharging or overcharging. Just try to get close. You can refund and overcharge, you cannot charge more than what is shown in the listing.
Enter that weight into the listing form along with the dimensions for only the largest package.

Here's an example from the link I provided above:

You'll see that for a buyer in your zone, the weight to use would be higher than you need for a buyer in the furthest zone. So you might use something in the middle. You'll have to play with the combined costs of your packages to see what would be the best weight to use in your listing.

If your item sells, you'll purchase two labels, based on the weight of each carton.

traderstratus

OP2 years ago

48 View listings

Dear Inceptions,

Thank you so much for all the effort you have put into this. I really appreciate it!

I'll use your tips. In any event, you have already given me good information and ideas.

Have a good week and happy holidays!

Best,

inceptions

Mentor2 years ago

27552 View listings

You're very welcome. Happy holidays to you too!