Shipping refund
How long does it typically take to get shipping label refunded? After a buyer cancelled, I received all but shipping fees refunded. I requested the shipping label refund and still waiting on eBay….
3 comments
How long does it typically take to get shipping label refunded? After a buyer cancelled, I received all but shipping fees refunded. I requested the shipping label refund and still waiting on eBay….
inceptions
Mentor4 months agoHi @johnct70
Did you cancel the label? If not, do that now. Cancelling an order doesn't cancel a shipping label.
You can cancel a label within 28 days of purchase here:
https://www.ebay.com/ship/lmng/labels-history/my-ebay
It will take about 14-21 days for the refund to come through.
More information here:
https://www.ebay.com/help/selling/shipping-items/labels-packaging-tips/buying-printing-shipping-labels?id=4157&st=3&pos=1&query=Printing%20and%20voiding%20shipping%20labels&intent=void%20a%20lable&lucenceai=lucenceai#section3
johnct70
OP4 months agoYes, it’s been a couple of weeks. Thanks
selforfun
Mentor4 months ago@johnct70
Usually about 2–3 weeks.
Sometimes faster, sometimes up to 30 days.
As long as the label was canceled within 28 days and never used or scanned
If it’s been over a month, then something’s off and eBay should take a look.