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Shipping problem
So I shipped A product via USPS ground and have a tracking number. USPS never scanned the tracking number but the buy confirmed with me via message that he did receive the package. I tried to reach out to customer service on eBay and get nowhere. I tried The post office and there is nothing they can do. Any advice?
2 comments
jtzvwbug
Mentor1 year ago@harleygirlz68mary
It sounds like you have experienced the recycled tracking numbers issue. eBay is working to straighten this out.
You shouldn't have any issue; but, here's additional information about the situation and what other sellers' have had to do:
Read this important information posted on the Shipping Discussion Boards: Tracking Info Updates
You can go to the eBay homepage to report the technical issue by clicking on the question mark in the bottom right hand corner of the homepage. To expedite your issue please attach the ALERT Number (below) when you report it to eBay:
> Reference ID: ALERT16019
harleygirlz68mary
OP1 year agoPlease help!