eBay Community logo
    • Home
    • News & Updates
    • Buying & Selling
      • Buying
      • Selling
      • New to selling on eBay
      • Seller Tools
      • Shipping
      • Returns
      • eBay Advertising
      • Payments
      • Mobile Apps
    • Explore Categories
        • eBay Motors
        • Electronics
        • Collectibles & Art
        • Home & Garden
        • Clothing, Shoes & Accessories
        • Toys & Hobbies
        • Sporting Goods
        • Books, Movies & Music
        • Health & Beauty
        • Business & Industrial
        • Jewelry & Watches
        • Specialty Services
        • eBay Partner Network
        • Accessibility
        • eBay Developers Program
        • eBay Cafe
        • eBay Live
        • Community Mentors
      • Ask a Mentor
    • About
      • About the Community
      • Share Community Platform Feedback
      • Report eBay Technical Issues
      • About eBay
    • Community Events
      • Events
      • Seller Circle Hosts
      • Seller Circles
    • eBay Help
    All PostsDiscussionsBlogsIdeasQuestions
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
    Discussions

    Locked

    Discussions in this board are limited to the original poster and Community Mentors

    • Buying & SellingChevronRightIcon
    • Ask a MentorChevronRightIcon
    Shipping Not calculating correctly
                     

    Shipping Not calculating correctly, 

    I have sold items and the shipping is not correct.... anyone having this issue.

    I have to do my labels on the USPS site to come out correctly ( but no discount like Ebay provides)

    Seems to always happen when they do a rate Increase.... ugggg

    antiques4youtoo
    antiques4youtoo
    4464View listings
    Posted 1 year ago·Last reply 1 year ago
                                           
             
    2 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    jonathanbrightlight

    jonathanbrightlight

    ·1 year ago
    0View listings

    In what way was the shipping incorrect?

     

    What was the date of the purchase, and the date you purchased the shipping label (or actually more to the point, the ship date on the label you purchased)?

     

    It's possible you had a sale go through with the old rate, but then by the time you were purchasing the label the rates had changed.  Not a lot that can be done about that if so, but it's a short-lived issue.

     

    The other possibility is that you're not entering your shipping weight and dimensions correctly on the listing for the final packaged shipment, and then when you go to print the label and put in the correct dimensions the cost updates to reflect that.

                                           
    antiques4youtoo

    antiques4youtoo

    OP1 year ago
    4464View listings

    The new rate took effect on the 13th for all sellers.

    Example rate 8/oz on Ebay site is calculating 9.40 ground advantage and on the USPS direct site its 5.02 (not exacts) but you get where i am going. ITS not calculating our shipping correctly . 

    I have sold for years on Ebay and every time the rates change there are issues, Just wanted to know if anyone else is seeing this.

                                           
                                                                                     
    •                                                              
    •                                                              
    •