Locked
Discussions in this board are limited to the original poster and Community Mentors
shipping labels can't be edit, WHY??
the shipping labels sucks, if you make a mistake you can't edit it and correct it you have to cancel the label and start a new one. and they hold your money and sometimes i'm not sure you even get it back,
3 comments
comics-scifi-collectibles
Mentor2 years ago@fallchild28 They can't be edited to prevent fraud. You must ship to the address the buyer provided at checkout.
You can void/ cancel the label within 28 days of purchasing it from the actions drop down menu next to the label on this page>
https://www.ebay.com/ship/labels/seller-hub
Then the postal service will refund you in about 3-4 weeks on your all transactions page here>
https://www.ebay.com/mes/transactionlist?sh=true
fallchild28
OP2 years agoThe problem is you have to wait so long before getting your money back, just because you make a simple mistake in the weight or carrier, I still think you should be able to edit and put in the correct weight and or carrier, Cause no one should have to wait 3 wk's or longer to get their money back,
disneyshopper
Mentor2 years agoYou have the opportunity to change the carrier/weight/dimensions of the package BEFORE you actually print the label. Even though I weigh my items when I create the listing, I still double check before printing the label because I often change the box I am going to use.
The carrier waits 2-3 weeks to confirm the label was never used. That's to prevent people from filing a cancellation and then actually using the label to ship the item.