shipping label refund? | Ask a Mentor | eBay Community

shipping label refund? | Ask a Mentor | eBay Community

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shipping label refund?

I canceled a sale. I had purchased A Shipping label; how do I get a refund for the shipping label ??????

lu42bay

500 View listings

Posted 2 years ago·Last reply 2 years ago

1 comment

wooden_flower

Mentor2 years ago

74092 View listings

How long you have to void a shipping label depends on the shipping service you used.

USPS: You have 5 days to void a USPS shipping label that you printed on eBay, and it can take up to 21 days for USPS to approve or reject the refund. If it's approved, you'll receive an email that you have been refunded
UPS: You have 5 days, or 120 hours from creating the label, to void the label on eBay for a refund
FedEx: You have 5 days, or 120 hours from creating the label, to void the label on eBay for a refund
eBay Standard Envelope: The labels are non-voidable once they have been printed. Please review the terms and conditions here - opens in new window or tab.

Here's how to void a shipping label you printed on eBay:

Go to Manage shipping labels - opens in new window or tab.
Find the item you'd like to void the shipping label for, then from the Actions column, select More Actions, and then select Void.
Choose your reason for voiding the label. If you want to, you can add a message for the buyer.
Select Void shipping label.