Shipping label error

Question

I accidentally purchased 2 shipping labels for one order. I've shipped the item. How do I get refunded for the unused label?

lisa5768 · Accepted Answer

@fraulau15  Go to your shipping labels page and find the unused label. In the drop down actions menu is the option to void the label. You have 28 days to void USPS, UPS, and FedEx labels. eBay Standard Envelope labels are non-voidable once they have been printed. If it was a USPS label it will take up to 21 days for them to verify it was not used and send your refund. More details on the page below.https://www.ebay.com/help/selling/shipping-items/labels-packaging-tips/buying-printing-s...