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shipping label created and only drop off location to farr away
Summary: tlee801paintball purchased an item and faced a challenge with returning it, as the return label provided requires drop-off at a distant location, costing more in travel than the item's price. The seller is unwilling to change the drop-off address, prioritizing positive feedback instead. The complication arose because the item was ordered via eBay but came in an Amazon package, leading to confusion and lack of support from involved parties. The USPS confirmed ownership of the return label but insists on using the specified location, despite delivery issues with FedEx and a misdelivery rectified by a stranger.
bought an item and needed to return the sell sent return label but distance for place of return is a great distance cost more to drive there than item cost . ask the seller to chang address of return drop off . seller ony cared about positive feed back and wont change drop off address the problem is it was ordered through eBay and shipped in an amazon bag so no one want to get involved. the usps service say the label is there's but can only ship from location gibe on return label . was shipped with fed x tracking delivered to wrong address and some one dropped it off to the correct address now label is only 1 drop off location
comics-scifi-collectibles
Mentor3 months ago@tlee801paintball Sorry for the delay in responding, life has been busy.
I recommend contacting customer service and let them know that the seller has not provided a VALID return shipping label as required by the eBay Money Back Guarantee.
Here's how to contact a general customer service agent:
https://www.ebay.com/help/contact?type=ContactUs&topicId=4000
2. Select a category that best matches your problem.
3. Answer the chat bots question by stating what you need help with. Be brief, don't go into details.
4.Type AGENT ( you may have repeat steps 3 and 4)
5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability)
Monday to Sunday 5:00 am to 09:30 pm PST
OR Contact customer service on social media using a PRIVATE message>
https://www.instagram.com/ebay/
6-6 Pacific Time M-F