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Shipping label charge
Summary: seba_794668 is concerned about a $2,000 charge from an incorrect shipping label for a bumper sold to a buyer in California. They mention that the buyer was responsible for the shipping label, suggesting the buyer might have used incorrect dimensions and weight to choose a cheaper shipping option. seba_794668 seeks clarification and assistance on why they are being held accountable for the discrepancy.
I recently sold a bumper to a buyer in California. When I listed the item I checked the box for buyer to pay for shipping. The item was an OEM Toyota bumper made to fit a tundra. It’s an exact replacement for the factory part. Well long story short I’m guessing the buyer input the wrong shipping dimensions and weight on his end because now it’s saying I owe eBay over $2,000 for an incorrect shipping label. Further details reveals a weight and dimensions penalty. How am I responsible if the buyer created the shipping label. It seems like he chose to pay for the cheapest option to get the bumper to his door.
Thank you
disneyshopper
Mentor1 month agoIt appears you used "buyer" in place of "seller" several times. YOU, as the seller are responsible for inputting the correct weight and dimensions of the package. Regardless of what carrier you used, you are going to be charged dimensional weight due to the length of the item.
The listing shows Fed Ex ground shipping, and would charge +$62.39 delivery to me in 92802. That is way too low. Fed Ex requires all items be shipped in a cardboard box, and there is a surcharge if the item is not in a cardboard box, in addition to the dimensional weight charge.