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Shipping label
I had a shipping label that was not accurate and it was scanned but they won't ship until correct. How to change the label?
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Discussions in this board are limited to the original poster and Community Mentors
I had a shipping label that was not accurate and it was scanned but they won't ship until correct. How to change the label?
eastlaneave
Mentor3 weeks ago@ski_1274
Print another label.
Here's how to print another shipping label on eBay:
- Go to Orders: https://www.ebay.com/mys/sold
- Find the label, then from the Actions drop-down list, select GET ANOTHER LABEL
- Enter the dimensions and Select Print
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Hopefully you can still void the original label.
Here's how to cancel (or void) an unused shipping label you purchased on eBay:
- Go to Manage shipping labels: https://www.ebay.com/ship/labels/my-ebay
- Find the item you'd like to cancel the shipping label for, then from the Actions column, select CANCEL.
- Choose your reason for canceling the label.
- Select Cancel shipping label.
You have 28 days to cancel a label. The refund will come about 21 days after you cancel.
-- Here is a help page where you can learn more:
https://www.ebay.com/help/selling/-/-/buying-printing-shipping-labels?id=4157#section3