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Shipping Issue
Summary: hanibii is a seller from Pakistan experiencing issues with shipping estimates on their listings for the US market. Despite setting up their shipping policy to reflect specific domestic and international shipping times and handling days, the listings show outdated delivery estimates and incorrect shipping labels. They have attempted several troubleshooting steps but request backend support to resolve the issue.
Hello,
I am a seller based in Pakistan, selling to buyers in the US market. I'm facing a shipping estimate issue across all my active listings.
My shipping business policy is correctly set up with:
- Domestic: Economy Shipping, 1-10 business days
- International: Expedited International Shipping, 7-15 business days
- Handling time: 2 business days
This policy is properly attached to all my listings. However, every listing is still displaying an old estimated delivery of 16 to 32 days, and shows "Free Economy Shipping" instead of reflecting my updated International shipping settings.
I have refreshed the page, checked in incognito mode, and re-saved the policy multiple times, but the issue continues on all listings.
Could you please check on the backend why the delivery estimate and shipping label are not updating to match my current policy settings?
Thank you for your help.
comics-scifi-collectibles
Mentor3 weeks ago@hanibii eBay is going to show buyers the estimated delivery dates based on your ship from location which is Pakistan.
You are going to have problems with getting paid unless you have tracking that shows delivery to your buyers .
You also are going to have trouble getting paid as it appears you are violating the Drop Shipping Policy. eBay will ask you for receipts for your inventory which I am pretty sure you do not have.
"Listing an item on eBay and then purchasing the item from another retailer or marketplace that ships directly to your customer is not allowed on eBay."
You need to sell items that you have available in your country that may interest international buyers.