-First and foremost, message the Buyer with the good news and bad news ... good news you have a new baby, bad news you cannot ship on time.
-Ask them if they will accept a delayed shipment or if they would just message back asking for a cancellation. If they ask for a cancellation you can cancel without penalty. If you ship late you will get a late shipping defect if tracking is not uploaded within your Handling time, but that is not a deal breaker.
mr_lincoln
Mentor1 year agoHi @kayekaye_2005
-First and foremost, message the Buyer with the good news and bad news ... good news you have a new baby, bad news you cannot ship on time.
-Ask them if they will accept a delayed shipment or if they would just message back asking for a cancellation. If they ask for a cancellation you can cancel without penalty. If you ship late you will get a late shipping defect if tracking is not uploaded within your Handling time, but that is not a deal breaker.
-Congratulations!