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Shipping Costs
Are shipping costs ever refunded if the item shipped wasn’t as big or heavy?
How are shipping costs calculated?
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Discussions in this board are limited to the original poster and Community Mentors
Are shipping costs ever refunded if the item shipped wasn’t as big or heavy?
How are shipping costs calculated?
simply-the-best-for-you
Mentor1 month agoYou mean if you overcharge a buyer? It's your choice if you wish to refund some of it. I used to do it & I might if I was way off base, but there's no requirement to.
As for how shipping costs are calculated, I don't know what carrier you're using, but it's generally based on the carrier's rate tables for distance & weight. You can find details on the individual carrier's websites. That said, if you choose to use Calculated Shipping, none of that matters, you just enter the package weight & measurements & eBay will calculate the cost to the buyer & automatically show them the correct cost. eBay also has negotiated discounts with USPS, so that's figured in. IDK if they have discounts with Fedex or UPS, because I do not use those options.
krazzykats
Mentor1 month ago · EditedNot usually, but I did have had a couple of shipment credits from the USPS for overpaying a while back.